New Look

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Business overview

Founded in 1969, New Look is a leading UK multichannel fast-fashion brand, offering exciting, on-trend, value-fashion with a broad appeal for women, men and teenage girls, and is the number 2 UK Womenswear retailer for ages 18 to 44* – a testament to its continued brand strength and loyalty. New Look’s flexible fast-fashion business is built on an agile global supply chain across suppliers and factories in c. 25 countries with the ability to respond quickly to emerging trends, providing an exciting shopping experience in-store at nearly 500 locations in the UK, plus online through its transactional websites and mobile apps, serving customers in 67 countries across the globe. The focus is on delivering excitement, value for money and ‘newness’, with hundreds of new lines landing every week. New Look’s ranges of apparel, footwear and accessories are designed for a broad spectrum of ages from early teens to 45 and over. Great people, in stores and support centres, ensure it delivers great service – wherever, whenever and however customers choose to engage. New Look puts its customers at the heart of everything it does.

Following a difficult FY2018 and first half of FY2019, significant progress has been made to deliver financial and operational stability that will be reflected in in the second half of FY19 and beyond. New Look’s management team continues to deliver on its turnaround plan which concentrates on five areas of strategic focus: (i) return to proven broad appeal product, (ii) fundamentally realigned supply chain, (iii) cohesive commercial multichannel model, (iv) significant efficiency & cost savings, and (v) people.

* Measured by KantarWorldPanel published data 24 weeks ended 22 September 2019 (Womenswear by value)

New Look bond investor presentation


FY 2019 interim results presentation 0.9 MB
FY 2018 annual results presentation 2.9 MB
FY 2018 interim results presentation 11.7 MB
FY 2017 annual results presentation 2.2 MB
FY 2017 interim results presentation 4.4 MB
FY 2016 annual results presentation 4.8 MB